Vehicle problems are common. Frustrating as all get out, but common.
Not everyone that owns a vehicle is a mechanic and can’t diagnose a problem when it happens.
Changing a flat tire can be a daunting proposition to some. I have a friend that lives in Texas who has taught her children how to change a tire beside the road. Major kudos to her teaching her children to be self reliant.
For mechanical malfunctions, more especially in the newer models of vehicles, trained mechanics are the people we rely on to keep us motoring in our daily lives. We pay premium fees for this expertise.
So what does a normal person do when their vehicle has been taken to a “reputable” shop for repairs? Blindly put their trust and hard earned money into the hands of these shops then drive away believing their world has been righted and life will return to normal.
Two months ago, early April, we had to take our Gladys to Reynolds Ford in Norman, Oklahoma to have fuel injectors replaced. $2,300 later we were on our way out of town and back to work.
April 12th we both left home assured Gladys was fixed and in good running order. Problems began to slowly show themselves. Hard to start. Once started Gladys would rumble and shake as though she were starved of fuel. She’d work great some days and badly others. Didn’t make much difference if she were driven daily or spent several days atop the trailer.
Last week on our way to Santa Rosa, California it got worse. Joe thought the left bank of fuel injectors had now gone out. The right bank was replaced in April, or so we thought.
Enter Mike Naughton Ford in Aurora, Colorado. Joe and I were resigned to facing another repair bill in the $2,000 range.
For the sum of $800 and a few cents the problem was found in the work done at Reynolds Ford. The trusted mechanics had not only pinched the wiring harness when they replaced the valve cover, they didn’t even clean the accumulated dust and debris under the cover nor around the work area.
A phone call had to be placed to Reynolds Ford to find out exactly what work had, in fact, been done in April.
Would we recommend Reynolds Ford to someone looking for vehicle service? At this point – NO. Not when they carelessly mess with our livelihood.
Would we recommend Mike Naughton Ford to someone looking for vehicle service? YES.
Mike Naughton Ford not only fixed another mechanic’s faulty workmanship they even washed Gladys of all accumulated road grime. She was so clean and bright as she sat in the lot. When Joe started the engine she purred as she has not done in a very long time.
Thank you, Bob, for the care you and your mechanics have taken with our Gladys. You ever need a “Testimonial” call us!!
So, if you live in the Denver, Colorado area and need vehicle service make sure you go to Mike Naughton Ford located at 150 South Havana Street – Aurora, Colorado.